WHO TO CONTACT IN A  CRISIS

In a Mental Health Emergency for Chester County Residents
Valley Creek Crisis Center
610-918-2100 or toll free 877-918-2100
Telephone Crisis Counseling  and Mobile Outreach Services  Available 24/7

The primary goals of all levels of Valley Creek Crisis Center are to:

  • Deescalate and stabilize an individual's or family's immediate crisis
  • Provide risk assessments and bio-psychosocial evaluations
  • Function as a liaison to emergency response personnel (Police & EMS) and mental health facilities/providers.
  • Support the individual/family/school in developing means of coping with and preventing future crises.
  • Formulate a follow up plan that includes linkages to community based resources.
  • Provide brief follow-up and support to individual/family/school following a crisis.
  • Assist schools and communities in responding to critical incidents.
  • Provide information and referrals to individuals, families and schools.
  • Provide consultation services and professional training in crisis intervention to Chester County Mental Health professionals.
  • Facilitate voluntary or involuntary hospitalization when appropriate or identify alternatives when possible.

Valley Creek's Consumer-Run Warm Line (1-866-846-2722)

Valley Creek's Consumer- Run Warm Line is for consumers of mental health services who want to receive peer support and may need information about mental health services. The warm line is offered through a toll-free number and operates 7 days a week, 365 days a year, and is staffed by paid peer specialists.
The warm line will be open Monday through Friday 2 p.m.-8 p.m., Saturday and Sunday, 12:00 p.m. to 6:00 p.m

     If you live in the Philadelphia region but not in Chester County

THE SUICIDE AND CRISIS INTERVENTION LINE 
215-686-4420

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The National Suicide Prevention Lifeline 1-800-273-TALK (8255).  is a 24-hour, toll-free suicide prevention service available to anyone in suicidal crisis. You will be routed to the closest possible crisis center in your area. With more than 130 crisis centers across the country, our mission is to provide immediate assistance to anyone seeking mental health services. Call for yourself, or someone you care about. Your call is free and confidential.